Client Overview
The Gurugram Metropolitan Development Authority (GMDA) is the nodal agency responsible for the integrated development of the Gurugram Metropolitan Area.1 To manage city-wide operations effectively, GMDA relies on mission-critical applications like e-Office and ERP. These systems handle everything from government file approvals to large-scale resource planning, requiring a “Zero-Downsite” infrastructure.
Project Name: E-Office, ERP, and Infra Services Modernization
End Customer: Gurugram Metropolitan Development Authority (GMDA)
The Requirements
GMDA required a robust infrastructure refresh to support their growing digital footprint. The core requirements included:
- High-Availability Storage: A primary and secondary storage system to host ERP and e-Office data.
- Business Continuity: Seamless Data Replication between the Data Centre (DC) and Disaster Recovery (DR) sites.
- Specialized On-Site Expertise: Deployment of technical manpower (Architects and Developers) to manage the ecosystem.
- Full-Stack Support: Supply and licensing of Operating Systems with a long-term 3-year warranty and support commitment.
Technical Stack & Project Components
The project involved a sophisticated blend of high-end hardware, software licensing, and specialized human capital.
Component | Description | Purpose |
HPE SAN Primera A670 | Tier-0 All-Flash Storage (DC) | Hosts the primary data for e-Office and ERP with ultra-low latency. |
HPE SAN Primera A630 | Tier-0 All-Flash Storage (DR) | Serves as the failover site to ensure data is safe during a disaster. |
Operating System | Enterprise OS Licenses | Licensed environment for server-side applications. |
DC-DR Replication | e-Office & ERP Replication Services | Synchronizes data across sites to ensure zero data loss. |
Manpower – Level 1 & 2 | L1 & L2 Support Services | Managed services for day-to-day infrastructure health and troubleshooting. |
Professional Services | Solution Architect & Ops Executive | Dedicated technical leadership for 1 year to oversee the project lifecycle. |
Solution from IT Wings Infosystem
IT Wings Infosystem provided an end-to-end “Managed Infrastructure” solution. Our approach went beyond simple hardware delivery:
Storage Modernization
We successfully upgraded and configured the HPE SAN Primera A670 (DC) and A630 (DR). This provides GMDA with an AI-driven storage platform that predicts and prevents issues before they occur.
Enterprise OS Implementation
We handled the installation and configuration of the Operating System licenses, ensuring the server environment was optimized for ERP and e-Office workloads.
DC-DR Synchronization
Our team established automated Data Replication. In the event of an outage at the DC, the ERP and e-Office services can be instantly restored from the DR site.
Expert Manpower Deployment
To ensure the project’s success, we deployed a Solution Architect for one year to design the roadmap, along with Developers and Operation Executives to manage daily tasks.
Security & Compliance
Every component was hardened according to government security standards, ensuring that citizen and administrative data remains protected.
The Business Outcomes
The GMDA project has resulted in a more resilient and efficient administrative environment:
99.99% Application Uptime
The redundant storage architecture ensures that e-Office and ERP services are available to officials and citizens 24/7.
Rapid Disaster Recovery
Data for both e-Office and ERP is mirrored in real-time, reducing the Recovery Point Objective (RPO) to near zero.
Operational Stability
By providing L1 & L2 support for 3 years, IT Wings Infosystem has removed the burden of IT maintenance from GMDA staff.
Future-Ready Infrastructure
The high-performance HPE Primera SAN can handle future data growth for the next 5-7 years without requiring major upgrades.
Seamless Professional Support
With a dedicated Solution Architect on-site, GMDA received immediate high-level consultancy for their digital transformation goals.
Core Competencies Gained by IT Wings Infosystem
This project highlights our ability to handle “Turnkey” government contracts:
- Hybrid Cloud & Storage Mastery: Deep expertise in configuring HPE Primera series for cross-site replication.
- Managed Human Capital: Proven ability to deploy and manage high-level technical teams (Architects/Developers) within a government framework.
- Licensing & Compliance: Specialized knowledge in government software licensing and 3-year enterprise support cycles.
- Business Continuity Planning: Expertise in designing and maintaining DC-DR workflows for critical ERP and e-Office workloads.
Conclusion
The GMDA E-Office and ERP Infrastructure project is a testament to IT Wings Infosystem’s capability to deliver more than just hardware. By combining world-class technology from HPE with our dedicated technical manpower and 3-year support commitment, we have provided GMDA with a digital foundation that is secure, fast, and resilient. We take pride in supporting Gurugram’s mission toward smarter, more efficient governance.
